OVERVIEW
This website is operated by Bibi Shoes ("we", "us", "our"). By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully before using the site. If you do not agree, please do not use our website or Services. Our store is hosted on Shopify Inc., which provides our e-commerce platform.

1. ELIGIBILITY & USE OF SITE
By using this site you confirm you are at least 18 years old, or are using the site under the supervision of a parent/guardian. You agree not to use the site for any unlawful purpose, to transmit viruses or malicious code, or to infringe our intellectual property or that of others.

2. PRODUCTS, PRICING & AVAILABILITY
All product descriptions, images and prices are subject to change without notice. We make every effort to display colours and details accurately, but cannot guarantee your device's display is fully accurate. We reserve the right to limit quantities, refuse any order, or discontinue a product at any time.

3. ORDERS & PAYMENT
By placing an order you confirm all billing and shipping details provided are accurate. We reserve the right to cancel or refuse any order, including in cases of suspected fraud, pricing errors, or stock unavailability. Payment is processed securely; credit card details are always encrypted.

4. SHIPPING & DELIVERY
Estimated delivery times are provided for guidance only and are not guaranteed. Bibi Shoes is not liable for delays caused by couriers, customs, or events outside our control.

5. RETURNS & REFUNDS
Returns, exchanges and refunds are governed by our separate Refund Policy, available on our website, which is incorporated into these Terms by reference. This does not affect your statutory rights under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

6. INTELLECTUAL PROPERTY
All content on this site — including text, graphics, logos and images — is the property of Bibi Shoes or its licensors and may not be reproduced, copied or used without our written permission.

7. THIRD-PARTY LINKS & TOOLS
Our site may link to third-party websites or use third-party tools. We do not control and are not responsible for the content, accuracy, or practices of any third party.

8. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Bibi Shoes shall not be liable for any indirect, incidental or consequential damages arising from your use of the site or products purchased, except where such liability cannot be excluded under UK law (e.g. death, personal injury caused by negligence, or fraud).

9. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.

10. CHANGES TO THESE TERMS
We may update these Terms of Service at any time by posting changes to this page. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.

11. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the United Kingdom, and any disputes shall be subject to the exclusive jurisdiction of the UK courts.

12. CONTACT
Questions about these Terms of Service should be sent to us at help@bibishoes.co.uk.